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FAQ

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Attendees Frequently Asked Questions (FAQs)

 

Where is the City Center?

522 Broadway Saratoga Springs, NY 12866

 

Do you offer WiFi service?

The Saratoga Springs City Center offers complimentary public-grade WiFi.  Additional bandwidth and dedicated service is available through our internet provider, Spa.Net.  You are encouraged to discuss your individual needs with your event planner.

 

Do you have a restaurant on site?

Saratoga Springs offers many restaurant options within walking distance of the City Center.  The adjacent Saratoga Hilton is home to 522 Café and the Springs Restaurant.

 

What hotels are nearby?

The Saratoga Hilton is connected to the City Center.  Within an easy walking distance you’ll find, Saratoga Arms, Pavilion Grand, Courtyard Marriott, Hampton Inn, Embassy Suites and Holiday Inn.  Please visit www.discoversarartoga.org for contact information.

 

How far is the City Center from the Airport?

The Albany International Airport is 27 Miles away and a 30 minute drive.

 

Where can I park?

The Saratoga Springs City Center has a parking lot on Maple Avenue (at the east side of the building) with a limited number of parking spots available. The City Center lot is adjacent to a municipal parking lot that offers complimentary 48 hour parking. There are other complimentary parking lots available within walking distance of the City Center.

 

What is not permitted inside the Saratoga Springs City Center?

Helium balloons are not permitted, however, air filled balloons are welcome.

No outside food or beverages are permitted in our facilities. A preferred list of approved caterers is provided to the contracting client for each event, the caterer they select is the exclusive caterer for that event.

Cascarones (confetti eggs) glitter, bubbles or fog machines are not allowed in any area of the City Center; please contact our office 518-584-0027 for a complete list of items not permitted.

Animals- with the exception of service animals, as defined by the Americans with Disabilities Act.